Effective Date: 07/03/2022
Store Name: FieldCoolers
Website: www.fieldcoolers.co.za
Contact Email: fieldsupport@gmail.com
At FieldCoolers, we are committed to delivering your orders quickly, safely, and reliably anywhere in South Africa.
Delivery Options & Costs
We offer the following shipping options:
1. Next Day Doorstep Delivery
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Delivery Time: Next business day
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Cost: R59.00
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Available on orders placed before the daily cut-off time on business days
2. Standard Doorstep Delivery (FREE)
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Delivery Time: 2–3 business days
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Cost: FREE nationwide
Delivery times may vary slightly depending on your location, public holidays, or unforeseen courier delays.
Order Processing
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Orders are processed Monday to Friday, excluding public holidays.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Once your order has been dispatched, you will receive a confirmation notification.
Delivery Areas
We deliver nationwide across South Africa. Remote or outlying areas may experience slightly longer delivery times.
Incorrect Address Details
Please ensure all delivery details are accurate at checkout. FieldCoolers cannot be held responsible for delays or failed deliveries due to incorrect or incomplete address information provided by the customer.
Delays & Exceptions
While we aim to meet all stated delivery timelines, delays may occur due to factors beyond our control such as extreme weather, courier disruptions, or high-volume periods. We appreciate your understanding in such cases.
Contact Us
For any delivery-related queries or assistance, please contact us at:
Email: fieldsupport@gmail.com
FieldCoolers reserves the right to update or amend this Shipping Policy at any time without prior notice.